Returns

30-Day Money-Back Guarantee

We want you and your cat to love Kind Litter — and if you don't, we've got you covered.

If you're not happy for any reason, just reach out within 30 days of your purchase and we'll make it right. No hoops to jump through, no awkward explanations needed

How It Works

  1. Email us at [meow@getfurrly.com] within 30 days of your order date
  2. Let us know what wasn't working for you (we genuinely want to know!)
  3. We'll process your refund within 5–7 business days back to your original payment method

Good to Know

  • Returns are accepted on both opened and unopened bags — we know you need to try it before you know if it's the right fit
  • You don't need to ship anything back
  • Original shipping costs are non-refundable
  • One return per household

Questions?

Reach out anytime at [meow@getfurrly.com] or through our [Contact page]. We're a small team that actually reads every message, and we're happy to help.

Want me to adjust anything — like the contact email, refund timeline, or add anything about damaged/wrong items?